Privacy Policy

Privacy Policy

Effective: March 21, 2026 · Last Updated: March 21, 2026

This Privacy Policy describes how Crazy Poet Music Group LLC collects, uses, and protects your personal information when you use the Amplyr platform and its associated services.

Overview

Amplyr is a music industry management platform operated by Crazy Poet Music Group LLC (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use any Amplyr product, including Amplyr Studio Suite, Amplyr Artist Suite, Amplyr Label Suite, and Amplyr Publisher Suite (collectively, the “Services”).

By accessing or using the Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Services.

Information We Collect

INFORMATION YOU PROVIDE DIRECTLY

Full name
Email address
Phone number
Business or studio name
Billing and payment information (processed securely via Stripe — we do not store full card numbers)
Profile and account preferences
Content you upload, including audio files, documents, and project materials
Communications you send to us or through the platform

INFORMATION COLLECTED AUTOMATICALLY

IP address and approximate location
Browser type and version
Device type and operating system
Pages visited and features used within the Services
Date and time of access
Referring URLs
Session and usage data

INFORMATION FROM THIRD PARTIES

We may receive information about you from third-party services integrated with Amplyr, including payment processors (Stripe), authentication providers, and analytics services. Information received from third parties is handled in accordance with this Privacy Policy.

How We Use Your Information

We use the information we collect to:

Provide, operate, and improve the Services
Create and manage your account
Process payments and send transaction confirmations
Send service-related communications, including invitations, notifications, and system updates
Respond to support requests and customer inquiries
Enforce our Terms of Service and other policies
Detect and prevent fraud, abuse, and security incidents
Comply with applicable legal obligations
Conduct internal analytics and product development

We do not sell your personal information. We do not use your personal information to serve third-party advertising.

Legal Basis for Processing (EEA and UK Users)

If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal information under the following legal bases:

Contractual necessity — to deliver the Services you have requested and fulfill our obligations to you.
Legitimate interests — to improve the Services, prevent fraud, and maintain platform security, where those interests are not overridden by your rights.
Legal obligation — to comply with applicable laws and regulations.
Consent — where we have obtained your explicit consent, such as for optional communications. You may withdraw consent at any time.

How We Share Your Information

We do not sell or rent your personal information. We may share information in the following limited circumstances:

Service providers — third-party vendors who assist us in operating the Services (e.g., Supabase for database and authentication, Stripe for payment processing, hosting providers). These vendors are contractually bound to protect your information and may only use it to perform services on our behalf.
Other platform users — certain information is visible to other authorized users within your account (e.g., studio owners can see client profiles and project data within their studio account).
Legal requirements — when disclosure is required by law, regulation, legal process, or governmental request.
Protection of rights — when we believe disclosure is necessary to protect the rights, property, or safety of Amplyr, our users, or the public.
Business transfers — in connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a materially different privacy policy.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Services. We also retain information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

When you close your account or request deletion, we will delete or anonymize your personal information within a reasonable period, subject to legal retention requirements.

Certain data associated with shared projects or multi-user accounts may be retained in accordance with the account owner’s retention settings.

Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, destruction, or alteration. These measures include encrypted data transmission (TLS), access controls, and secure third-party infrastructure (Supabase, Stripe).

No system is completely secure. We cannot guarantee the absolute security of your information, and we encourage you to use strong, unique passwords and to notify us immediately if you suspect unauthorized access to your account.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access — request a copy of the personal information we hold about you.
Correction — request that we correct inaccurate or incomplete information.
Deletion — request that we delete your personal information, subject to legal retention obligations.
Portability — request that we provide your data in a structured, machine-readable format.
Objection — object to processing based on legitimate interests.
Restriction — request that we restrict processing of your information in certain circumstances.
Withdrawal of consent — where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact us at privacy@amplyrhq.com. We will respond within 30 days. EEA and UK residents have the right to lodge a complaint with their local data protection authority.

Cookies and Tracking

We use cookies and similar technologies to operate and improve the Services, maintain sessions, and understand usage patterns. These are primarily functional and analytical — we do not use cookies to serve behavioral advertising.

You may control cookies through your browser settings. Disabling certain cookies may affect the functionality of the Services.

Children’s Privacy

The Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided personal information, we will delete it promptly. If you believe a child has submitted information to us, please contact us at privacy@amplyrhq.com.

International Data Transfers

Crazy Poet Music Group LLC is based in the United States. If you access the Services from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. We take steps to ensure that such transfers comply with applicable law, including through the use of standard contractual clauses where required.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. For material changes, we will provide additional notice, such as an in-app notification or email. Your continued use of the Services after the effective date of any update constitutes acceptance of the revised policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Crazy Poet Music Group LLC
Privacy Inquiries
privacy@amplyrhq.com
https://www.amplyrhq.com